UDIA NATIONAL CONGRESS 2020 CANCELLATION
UDIA has been monitoring daily the extraordinary challenges posed by the COVID-19 virus and its potential impact on next week’s National Congress planned to be held in in Sydney commencing Tuesday 17th March, 2020.
The physical and emotional health and wellbeing of our delegates, staff, sponsors, exhibitors and speakers is paramount. As a result, UDIA has made the decision to cancel this year’s National Congress and Gala Awards Dinner in Sydney.
We understand that this decision will cause inconvenience especially for interstate and international travellers for which we apologise.
We all remain optimistic that the current situation will resolve itself soon and we can all go back to “business as usual.” Once this occurs, we look forward to see you all at the many quality UDIA state events that are held throughout the year and welcoming you all to the 2021 Congress.
We will continue to communicate with you on matters arising from cancellation of Congress.
UDIA National President
13 March 2020
We realise you may have questions around our refund policy and accommodation bookings. Please see details below.
Is the UDIA 2020 National Congress going ahead?
No. The UDIA 2020 National Congress has been cancelled due to the potential risks surrounding the COVID-19 virus. This includes all activities scheduled to take place from Tuesday 17th March to Thursday 19th March including Study Tours, Opening Night Event, Plenary Sessions, Congress Cocktails, VIP Lunches/Dinners and the National Awards for Excellence Gala Dinner.
Is the National Awards Gala Awards Dinner going ahead?
No. As mentioned above the UDIA 2020 National Awards for Excellence Gala Dinner has been cancelled due to the potential risks surrounding the COVID-19 virus. UDIA will consider the appropriate actions for the announcement of the National Awards for Excellence winners and advise you of these details in due course.
As a delegate or companion, do I get a refund?
Unfortunately, UDIA is unable to commit to refunds or a credit at this time based on our Registration Terms and Conditions. UDIA is conducting a review of all financial aspects of Congress and will review this position over the coming week/s. We appreciate your understanding at this time and we will advise further in due course.
Is my hotel room available for my existing booking?
Yes. Your accommodation booking is still valid and held in your name. You are still able to make use of your accommodation and check in on your scheduled date under your name. All accommodation has been prepaid to the Hyatt and Meriton for all room bookings. As part of their no refund policy, rooms are not able to be cancelled therefore any guests still wishing to stay, can do so.
If I do not use my existing accommodation booking, do I get a credit or refund?
No, as this has all been prepaid as mentioned above.
How are sponsors affected?
UDIA will separately contact all sponsors directly to discuss the effects of the cancellation.
UDIA 2020 National Congress Sponsors