Frequently Asked Questions

All you need to know for Congress 2020!

When and where is the 2020 UDIA National Congress being held?

Tuesday 17 March to Thursday 19 March 2020.

Hyatt Regency Sydney, 161 Sussex Street, Sydney.

When do tickets for the 2020 UDIA National Congress go on sale?

Monday 21 October 2019.

What’s included in a Congress Delegate registration?

A Congress Delegate Registration includes: Oliver Hume Opening Night Event on the evening of Tuesday 17 March; Plenary Sessions and Congress Cocktails on Wednesday 18 March; Plenary Sessions on Thursday 19 March. Study Tours and the UDIA Wingate National Awards for Excellence Gala Dinner are ticketed separately and not included in the Congress Delegate Registration.

Is there an Accompanying Partners Package?

Yes. By popular demand the Partners Package is back in 2020! This is a great opportunity for partners (both female and male) of Congress Delegates to meet. The 2020 Congress Partners Package includes a ticket to the Oliver Hume Opening Night Event on Tuesday 17 March, Exclusive Partners Event during the day on Wednesday 18 March as well as Congress Cocktails that afternoon and a ticket to the UDIA Wingate National Awards for Excellence Gala Dinner on Thursday 19 March. A Partners Package ticket is only available with the purchase of a Congress Delegate ticket.

How many colleagues can I bring?

There is no limit on the number of colleagues that can attend from each company. Members can access a discounted Company Pass if there are 3 delegates or more from the same company. Members working at a Local or State Government can access a Government Pass with two or more delegates.

Can non-members of the UDIA attend?

Yes, non-members are more than welcome to attend.

Can I attend only one day of Congress?

Yes, day passes are available for Wednesday 18 March and Thursday 19 March to attend the plenary sessions and hear from our amazing speaker line-up.

Why are the Study Tours and Awards for Excellence optional extras?

Member feedback from previous Congresses was that they would like the option to reduce their time away from the office. In response, the program was successful adjusted in 2019 and this format will remain the same for 2020. That means plenary sessions occur over two days and Study Tours and National Awards for Excellence Gala Dinner are optional extras so that people can skip these events to fly in later and depart earlier should they choose to.

What day do I need to arrive for Congress if I don’t wish to attend a Study Tour?

Registration and breakfast commences at 8.30am on Wednesday 18 March. Depending on where you are travelling from, and flight availability, you may wish to arrive on the Wednesday morning or fly in the night before to attend the Oliver Hume Opening Night Event. The Opening Night Event is included in the Congress Delegate Registration.

Can I make a change to my booking and add a Study Tour or Awards ticket later?

Your registration can be amended to include these events, however they are subject to availability and numbers are strictly limited. If you do not book these initially, there is a chance tickets may be exhausted by the time you decide to add them to your Congress experience.

Can I attend the Congress Cocktails function only and not Congress?

No. The Congress Cocktails event is exclusively for Congress Delegates. Tickets are not available separately.

Can I attend a Study Tour only and not Congress?

No. Study Tours are exclusively for Congress Delegates. Tickets are only available when purchasing a Congress Delegate Registration or Day Pass.

Can I attend the 2020 National Awards for Excellence Gala Dinner if I don’t want to come to Congress?

Yes. Tickets can be purchased separately for the National Awards for Excellence Gala Dinner.

What accommodation options are there for Congress?

For the best Congress experience we recommend staying at the Congress Venue where plenary sessions will be held and tours will depart from, Hyatt Regency Sydney.

I have dietary requirements; how do I inform you of this?

At the time of booking your registration you will be prompted to disclose any dietary requirements. If these change after your booking has been made, please contact the Congress Events team via info@udiacongress.com.au

I require wheelchair access to the venue, who do I inform of this?

At the time of booking your registration there will be an opportunity to advise of any other requirements. If these change after your booking has been made, please contact the Congress Events team via info@udiacongress.com.au

I can no longer attend Congress, can I get a refund?

Please refer to the terms and conditions and contact the Congress Events team via info@udiacongress.com.au

I can no longer attend Congress, can I transfer my registration to someone else?

Your registration can be transferred in line with the terms and conditions. Please contact the Congress Events team via info@udiacongress.com.au

How do I get to Hyatt Regency Sydney from Sydney Airport?

Sydney Domestic Airport is approximately a 20-minute drive from Hyatt Regency Sydney depending on traffic. Alternatively, in around 30 minutes you can take the train from Sydney Airport to Town Hall and walk to the hotel. For more details please see Hyatt Regency Sydney website.

Is there parking at Hyatt Regency Sydney?

Valet parking is available on-site for a fee, alternatively guests can self-park for a fee at the following parking stations nearby.

WILSON PARKING: Entry via 383 Kent or 168 Sussex Streets (opposite Hyatt Regency Sydney)

SECURE PARKING: 186 Sussex Street, Sydney

Will my photo be taken?

Live photography will be taken at the event to be used for future marketing purposes and shared on social media. Should you wish not to be included in this please contact us at info@udiacongress.com.au.

UDIA 2020 National Congress Sponsors